Reach out to the experts and get your questions answered, or the support you need.
Insurance coverage can be complicated and details about what you will pay may be hard to find. That’s why CHPW provides Benefit Advocacy services, through Alliant, to all CHPW employees and their covered family members. Benefit Advocates are benefit experts who are available to help you better understand your benefits, options, and costs. To protect your privacy, your Benefit Advocate may need to obtain your written authorization to assist you with certain issues.
Your Benefit Advocate can help you with:
*Benefit Advocates cannot answer questions on L&I claims, Medicare, or Medicaid.
Reach out to get started by emailing benefitsupport@alliant.com or calling 800-489-1390 from 5 a.m. – 5 p.m. PST, Monday through Friday.
Alliant Individual Health Solutions (AIHS) helps employees, families, and friends find affordable health coverage. They assess subsidy eligibility through the ACA Marketplace and guide those leaving employer plans, such as dependents turning 26, early retirees, or spouses under 65, toward cost-effective options.
Schedule an appointment at alliantindividualhealthsolutions.com or call 877-328-1195 to speak with a licensed insurance agent.
When deciding which medical plan is the best fit for you and your family, it’s important to consider the total cost of coverage. This includes what you pay in premiums and what you pay providers.
While each medical plan covers preventive screenings in full, the medical plans vary on annual deductibles, copays, and levels of coinsurance. This means you may pay more out-of-pocket costs with one plan versus another.
Review the Plan Comparison Tool to get help with comparing the details of an HSA qualified health plan with other plans offered so you can see the benefits and find the best option for you.
Get personal healthcare navigation to get the most out of your benefits. Rightway provides Healthcare Navigators to help solve your problems and help you understand your options.
Navigators are doctors and nurses dedicated to supporting you as you navigate healthcare options and medical needs.
Get started by signed up at the Rightway website, or by calling a Navigator at 206-279-4551.
If you are looking for financial navigation help, you and your family members have access to services designed to improve your financial future through Your Money Line. You also have access to Retirement Coaching that is focused on your retirement plan performance and goals.
You save the most by visiting Community Health Centers. Below are all the locations and contact information to get the care you need.
| Name of Participating CHC | Locations | Website Information |
|---|---|---|
| Tri-Cities Community Health | Kennewick, Pasco, Richland | https://mytcch.org/ |
| CHC of Snohomish County | Arlington, Edmonds, Everett, Lynwood | https://www.chcsno.org/ |
| Columbia Valley Community Health | Wenatchee, East Wenatchee, Chelan | https://cvch.org/welcome |
| Community Health Association of Spokane | Cheney, Spokane, Spokane Valley | https://chas.org/ |
| Community Health Care – Tacoma | Tacoma, Lakewood, Spanaway, Lakebay, Puyallup | https://www.commhealth.org/ |
| Seattle Roots Community Health | Seattle | seattleroots.org |
| Cowlitz Family Health Center | Kelso, Longview, Ocean Park, Castle Rock, Cathlamet, Woodland | https://www.cowlitzfamilyhealth.org/ |
| Family Health Centers | Brewster, Bridgeport, Omak, Okanogan, Oroville, Tonasket, Twisp | https://myfamilyhealth.org/ |
| HealthPoint | Auburn, Auburn North, Bothell, Burien, Des Moines, Federal Way, Kent, Redmond, Renton, Seattle, SeaTac, Tukwila | https://www.healthpointchc.org/ |
| Unity Care NW | Bellingham, Ferndale | https://unitycarenw.org/ |
| International Community Health Services | Bellevue, Seattle, Shoreline | https://www.ichs.com/ |
| Moses Lake Community Health Center | Ephrata, Moses Lake, Quincy | https://www.mlchc.org/ |
| NeighborCare Health | Multiple locations in Seattle | https://neighborcare.org/ |
| NEW Health | Chewelah, Colville, Lake Spokane, Loon Lake, Ione, Springdale | https://newhealth.org/ |
| Peninsula Community Health Services | Belfair, Bremerton, Shelton, Gig Harbor, Kingston, Port Orchard, Poulsbo, Silverdale | https://www.pchsweb.org/ |
| Valley View Health Center | Centralia, Chehalis, Olympia, Onalaska, Pe Ell, Raymond, Tenino, Toledo, Winlock | https://vvhc.org/ |
| Sea Mar Community Health Centers | Counties of Clallam, Clark, Cowlitz, Franklin, Gray’s Harbor, Island, King, Pierce, Skagit, Snohomish, Thurston, Whatcom | https://www.seamar.org/ |
| Yakima Valley Farm Workers Clinic | Yakima, Grandview, Granger, Kennewick, Pasco, Prosser, Sunnyside, Spokane, Toppenish, Wapato | https://www.yvfwc.com/ |
| Yakima Neighborhood Health Services | Granger, Sunnyside, Yakima | https://ynhs.org/ |
| Community Health of Central WA | Ellensburg, Naches, Highland, Yakima | https://www.chcw.org/ |
| North Olympic Healthcare Network | Port Angeles | https://www.nohn-pa.org/ |
| Coverage/Service | Carrier | Contact/Policy Number | Phone | Website/Email |
|---|---|---|---|---|
| HR Department | – | – | – | humanresources@chpw.com |
| Healthcare Navigation | Rightway | – | 206-279-4551 | consumer.rightwayhealthcare.com |
| Benefits Advocate | Alliant | – | 800-489-1390 | benefitsupport@alliant.com |
| Medical | Regence Group Administrators | 020558 | 866-738-3924 | wa.accessrga.com |
| Prescription Drugs | Express Scripts | Group #: NM7A BIN: A4 PCN: 003858 |
844-578-5433 | express-scripts.com |
| Telehealth | MDLIVE | – | 877-596-8826 | accessrga.com |
| 98point6 | – | – | 98point6.com | |
| Wellness App | Calm | – | – | support@calm.com calm.com/b2b/chpw/subscribe |
| Musculoskeletal Support | Omaha Health | – | 866-738-3924 | msk.omadahealth.com/go/rgawa |
| Carrot Fertility | Carrot | – | – | www.get-carrot.com |
| Health Savings Account (HSA) | HealthEquity | – | 866-382-3510 | healthequity.com |
| Flexible Spending Accounts (FSAs) | Navia Benefit Solutions | CTH | 800-669-3539 | naviabenefits.com |
| Dental | Delta Dental | 03879 | 800-554-1907 | deltadentalwa.com |
| Vision | VSP | 30040442 | 800-877-7195 | vsp.com |
| 401(k) Retirement | Empower Retirement | 95869-01 | 800-338-4015 | empower.com |
| Life, AD&D, and Disability | Lincoln Financial Group | Group Number: 1099510 Life: 10272988 Vol Life: 400272990 Vol AD&D: 403008261 NY DBL/PFL: 10273160 STD: 10272989 LTD: 10272987 |
800-423-2765 | lfg.com |
| Critical Care | Lincoln Financial Group | 415053 | 800-423-2765 | lfg.com |
| Voluntary Pet Insurance | Pet Benefit Solutions | 7892 | 800-891-2565 | |
| Long-Term Care | Trustmark | 8957 | – | myvb.trustmarkbenefits.com/login |
| Employee Assistance Program (EAP) | First Choice Health | CHPW | 800-777-4114 | fchn.com |
| Financial Coaching | Your Money Line | – | 833-890-4077 | yourmoneyline.com |
| Retirement Coaching | Gallagher | – | 206-905-8160 855-640-2087 |
bellevue.gbs.coaching@ajg.com |
| Work Travel Accident Insurance | The Hartford | ETB-200466 | 800-243-6108 | thehartford.com |
| Personal Travel Accident Insurance | Lincoln Financial | – | 866-525-1955 | mail@oncallinternational.com |
| Identity Theft Protection | ID Watchdog | – | 800-970-5182 | Idwatchdog.com/home |
| Transportation Benefit | Human Resources | – | – | humanresources@chpw.org |